Access statement

Introduction

We aim to cater for the needs of all visitors in our home based 7 bedroom bed and breakfast. The following statement is a summary of our provision. If you have any specific questions please feel free to call us and we will endeavour to help.

Pre-Arrival

There is a bus stop two blocks away and there is a frequent bus service to and from the city and university.
There are two train stations servicing Canterbury, Canterbury West is 5-7 minute walk away and Canterbury East is a 5 minute ride by car/taxi or 15-20 minute walk.
There are local taxi services that have accessible taxis if required, we can make a booking for you.
Brochures and menus can be provided in large print by prior arrangement
We have a basic website
You can contact us via phone, text, fax, or email (details below)
Arrival & Car Parking Facilities

On Arrival to the property there is an open access area and drive, these are open 24 hours and covered by CCTV cameras.
No marked parking bays but there is parking for five cars.
The surface is level, flat with brick paviers.
We can assist guests with luggage
The city is a 10 minutes walk from the Bed and Breakfast
Main Entrance & Reception

The front door has three steps 12cms, 18cms and 10cms high respectively.
The front door is on a yale lock but there is a bell which is accessible for most heights.
The door is 90cm wide
On entry into our home there is a hallway 110cmx7 metres
There is fitted carpet flooring throughout the ground floor
Public Areas - General (Internal)

Our corridor to the ground floor bedroom and breakfast room is 110cm wide
Corridors have a good colour contrast and are well lit
The covering on all floors is short pile carpet
The breakfast room and one bedroom are on the ground floor.
There are 13 stairs to a landing followed by a further 3 stairs to two first floor bedrooms, or two to four first floor bedrooms and four to the WC.
The stairs are 17cm high, 23cm deep, 75cm wide
Public Areas - WC

There are 17 stairs to the WC.
The stairs are 17cm high, 23cm deep, 75cm wide
Restaurant / Dining Room Bar & Lounges, Take Away & Cafe

Breakfast is served in the breakfast room on the ground floor. There is one step.
Furniture is flexible and can be moved on request.
Tables have underspace of 67cm high by 135cm wide and height of 73cm (legs on each corner).
Menus can be provided in large print by prior arrangement
We play background music in the breakfast room of the B&B
Laundry

Not available
Shop

Not available
Leisure Facilities

Not available
Outdoor Facilities

There is a walled garden which is available for use
Conference & Meeting Rooms, Banqueting, Clubs, Entertainment

Not available
Bedrooms

There are 7 bedrooms, one on the ground floor and six on the first floor.
Ground floor bedroom (large room)

There is one step to the bedroom in the main hallway
Door width is 76cm wide
This is a queen-sized four-poster bedroom
At least 140cm routes within the bedroom e.g. to the side of beds, between beds and dressing table, therefore allowing for left or right transfer to beds in any combination
Furniture is moveable on request
Beds are 50cm high
Television with remote control and teletext
There is a put-u-up bed in the room.
Three armchairs are provided in the room
There is an ensuite bath and shower room (see below for details) with tiled floor
Fitted short pile carpet on the floor
First floor bedrooms

Door width (main and bathroom) are 76cm wide
Double bedded room
There is approximately 70cm between the wall and each side of the bed
There is an ensuite shower room (see below for details)
Bed is 55cm high but can be raised with blocks on request
There is a TV with teletext
Fitted short pile carpet on the floor
Good contrast in decor
Bathroom, Shower-room & WC

Ground floor bedroom ensuite

Door width 74cm, inward opening
The shower is located inside the corner bath
The bath edge is 53cm high
A bath seat is incorporated in the bath
The basin is flat fronted and is on a pedastal. It is 86cm high.
The toilet has front transfer. The toilet is 43cm high
Good colour contrast of floors, walls, fittings and fixtures First floor bedrooms ensuite
Door width 76cm wide opening inwards.
The shower facility is inside the bath of three bedrooms, in three others it is in a cubicle
Basin is rounded at the front and is on a vanity unit 86cm high
Toilet is 43cm high
Good colour contrast of walls, floor and fittings. Grounds and Gardens
We have an enclosed walled garden (shrubbery border and lawn) which is available to sit in.
Additional Information

Mobile phone reception is generally good
There is wireless internet access
We are able to use the front and back doors in the need of evacuation, fire alarm bell rings continuously if evacuation is needed.
If you require more assistance for evacuating please notify us on arrival and we will ensure you are evacuated safely e.g. hearing impairment.
We are happy to take delivery of hired equipment
We are a no smoking building (smoking is allowed in the small garden which has one step 13cms high for entry)
We supply a small drinks fridge in the bedrooms which can be used for medication/food and we can put larger items in our main fridge on request (not available 24 hours).

Contact Information

Address: Magnolia House, 36 St Dunstan's Terrace, Canterbury, Kent, CT2 8AX
Telephone: 01227 765121
Fax: 01227 765121
Text phone: 07776236459
Email: info@magnoliahousecanterbury.co.uk
Website: www.magnoliahousecanterbury.co.uk
Hours of operation: Closed 24 December-30 December. Hours flexible to business, but registration is not accepted after 10.00pm. The B&B is our home, but contact numbers are given if unattended at any time. Mainline telephone answered 8am-10pm
Local public transport numbers: Bus 0870 243 3711, Train 0845 000 2222
Local accessible taxi numbers: Tudor Cars 01227 451451, Canterbury Cars 01227 453333
We welcome your feedback to help us continuously improve if you have any comments please phone 01227 765121 or email info@magnoliahousecanterbury.co.uk